Why Nexa

Your home.
Our word.
Real care.
Real people.
Personally involved.

Home improvement is personal. The people helping you should treat it that way.

Get to know your options
Danny, Nexa’s owner, on the left with Bobby from the sales team.
Danny, Nexa’s owner, pictured left with Bobby from the sales team.
How your project team works

Our way of doing business

We don’t sell
a project
and disappear.

Family owned. Personally involved.

Good advice starts
with listening.

We started Nexa with a simple belief: homeowners deserve good products, honest conversations, and people who stay involved. Choosing an upgrade is a meaningful decision. We want you to feel comfortable asking questions and confident about the answers.

From the first consultation through the final walkthrough, our role is to help make the process feel clear and manageable. We coordinate, communicate, and keep your experience at the center of the project.

The people behind your project

Two teams.
One coordinated project.

Nexa is your consultation and sales team. High Basin Installs, doing business as Kratos Installs, handles installation. We stay connected so you always know who to turn to.

01 / Your consultation & project guidance

Nexa Home Improvement

We listen to what you need, help you compare products, shape the proposal, and stay involved as the project moves forward.

  • Product and style guidance
  • Project scope and expectations
  • Coordination and ongoing communication
02 / Your installation experience

Kratos Installs

Kratos Installs logo

The installation side of the operation brings your selections to life, with attention to manufacturer specifications and the details of your home.

  • Installation planning and preparation
  • Careful work in and around your home
  • Cleanup and a final walkthrough
7,000+

Installation partner experience

Completed installations through Kratos Installs, the installation partner behind your project.

The Nexa process

A clear plan. Care at every step.Your project, step by step.

We help you choose, coordinate the project with Kratos Installs, and stay involved through the final walkthrough.Nexa guides your project. Kratos Installs handles installation.

Hands checking the alignment of a window sill with a spirit level.
  1. 01Meet at your home

    Walk us through what you want to change. We listen, look at the openings, and answer your questions.

  2. 02Make it yours

    Compare products, finishes, and written coverage. Get measurements and a clear project proposal.

  3. 03Order and prepare

    Once you approve the plan, we coordinate the order and explain what to expect as installation approaches.

  4. 04Install with care

    Kratos handles installation, sealing, and cleanup, with attention to your home and the manufacturer’s specifications.

  5. 05Walk it through

    Review the work together, ask your final questions, and know who to call afterward.

  1. 01

    Meet at your home

    Walk us through what you want to change. We listen, look at the openings, and answer your questions.

  2. 02

    Make it yours

    Compare products, finishes, and written coverage. Get measurements and a clear project proposal.

  3. 03

    Order and prepare

    Once you approve the plan, we coordinate the order and explain what to expect as installation approaches.

  4. 04

    Install with care

    Kratos handles installation, sealing, and cleanup, with attention to your home and the manufacturer’s specifications.

  5. 05

    Walk it through

    Review the work together, ask your final questions, and know who to call afterward.

One coordinated project. People you can reach.Start with a conversation

Confidence in the details

A clear plan.
A considered choice.
Know what to expect.

The strongest reassurance is knowing what you are choosing and what comes with it.Clear answers. Written coverage. A plan you understand.

Your questions belong here.

Ask about materials, installation, maintenance, and cost. A consultation should help you understand your options, without pressure to rush a decision.Ask about products, installation and cost. We’ll help you understand your options.

Understand your coverage.

Manufacturer warranties and installation coverage serve different purposes. We help you review the written terms for your chosen products, including any applicable lifetime or transfer provisions.Review product warranties and separate installation coverage, including any lifetime or transfer terms.

Know what happens next.

We talk through the scope, product choices, and next steps together. Clear expectations matter just as much as a beautiful finished result.Know the scope, your choices and the next steps before work begins.

Established names. Across the Nexa lineup.Manufacturers in our lineup

A little more clarity

Good questions. Clear answers.

Something else on your mind?
We’re happy to talk it through

Is the consultation a sales appointment?

It is a chance to explore a project with Nexa’s team. We discuss your needs and suitable options, answer questions, and explain the next steps. Our approach is low pressure: take the time you need to consider the fit.

Who should I contact with a question during the project?

Nexa stays involved in coordination and communication. You will also communicate with the installation team. We will clarify the appropriate contacts as your project is planned.

Can you help me understand financing?

Yes. If financing is part of your decision, tell us early. Your consultant can discuss available options and the terms that apply to your project.

A conversation is a good place to start

Let’s make home feel even better.

A free in-home consultation. Thoughtful options. No pressure.

Monthly payment options available. Ask at your consultation.